Skip to content

What are you looking for?

Terms of service

OVERVIEW

Welcome to FesiTems! The terms “we”, “us” and “our” refer to FesiTems. FesiTems operates this store and website, including all related information, content, features, tools, products, and services to provide you with a curated shopping experience (the “Services”). FesiTems is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when using our Services.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence.

To use our Services, you may need to provide information such as your name, email address, billing address, payment information, and shipping information. You agree that all information provided is accurate and complete.

You are responsible for maintaining the confidentiality of your account and password and for all activities under your account.

SECTION 2 - OUR PRODUCTS

FesiTems specializes in festive gifting products, ritual essentials, celebration kits, pooja items, and curated cultural gifts.

We strive to display product colors, images, and details accurately. However, actual product appearance may vary slightly depending on your screen settings and device.

All product descriptions and pricing are subject to change without notice.

We reserve the right to discontinue any product at any time.

SECTION 3 - ORDERS

By placing an order, you make an offer to purchase a product from FesiTems.

We reserve the right to accept or reject any order at our discretion.

Orders are confirmed only after payment is successfully processed.

Please review your order carefully before placing it, as cancellation requests may not always be possible after confirmation.

All purchases are subject to our Refund Policy.

Products purchased from FesiTems are intended for personal use only and not for commercial resale.

SECTION 4 - PRICES AND BILLING

Prices, offers, and discounts may change without prior notice.

Prices displayed on the website may not include taxes, shipping charges, handling fees, or applicable government charges unless explicitly stated.

You agree to provide current and accurate payment and billing information for all purchases made through our store.

SECTION 5 - SHIPPING AND DELIVERY

Delivery timelines are estimates only and are not guaranteed.

FesiTems is not responsible for delays caused by courier partners, weather conditions, festivals, customs delays, or circumstances beyond our control.

Risk of loss and ownership transfers to the customer once the order is handed over to the shipping carrier.

SECTION 6 - INTELLECTUAL PROPERTY

All content on the FesiTems website including:

  • logos,
  • graphics,
  • product images,
  • designs,
  • text,
  • videos,
  • and branding

are the intellectual property of FesiTems and protected by applicable copyright and trademark laws.

You may not copy, reproduce, distribute, or use our content without written permission.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools or services that we do not monitor or control.

Your use of third-party tools is entirely at your own risk.

SECTION 8 - THIRD-PARTY LINKS

Our website may contain links to third-party websites.

FesiTems is not responsible for the content, policies, or practices of any third-party websites or services.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

FesiTems is powered by Shopify. However, all transactions and purchases are made directly with FesiTems.

Shopify is not responsible for products sold by FesiTems or for any claims related to purchases made through our website.

SECTION 10 - PRIVACY POLICY

All personal information collected through our Services is governed by this Privacy Policy.

By using our Services, you agree to the collection and use of information in accordance with this policy.

SECTION 11 - FEEDBACK

Any suggestions, reviews, comments, or feedback submitted to FesiTems may be used by us for improving our products and services.

You agree that your feedback does not violate any rights of third parties.

SECTION 12 - ERRORS AND OMISSIONS

Occasionally there may be typographical errors or inaccuracies related to product descriptions, pricing, shipping, or availability.

We reserve the right to correct errors and update information at any time without prior notice.

SECTION 13 - PROHIBITED USES

You may not use the website:

  • for unlawful purposes,
  • to spread malware or spam,
  • to infringe intellectual property rights,
  • or to interfere with website security.

Violation of these terms may result in termination of access to our Services.

SECTION 14 - TERMINATION

We reserve the right to terminate or suspend access to our Services at any time without notice if these Terms are violated.

SECTION 15 - DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available” without warranties of any kind.

We do not guarantee uninterrupted or error-free access to our Services.

SECTION 16 - LIMITATION OF LIABILITY

FesiTems shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or Services.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless FesiTems, its affiliates, employees, and partners from any claims arising from your violation of these Terms.

SECTION 18 - SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions will remain valid and enforceable.

SECTION 19 - ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and FesiTems regarding use of our Services.

SECTION 20 - ASSIGNMENT

You may not transfer or assign your rights under these Terms without written consent from FesiTems.

SECTION 21 - GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall fall under the jurisdiction of the courts located in Bangalore, Karnataka.

SECTION 22 - CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time.

Continued use of the website after changes are posted constitutes acceptance of those changes.

SECTION 23 - CONTACT INFORMATION

For questions regarding these Terms, please contact us:

FesiTems
Email: info@fesitems.com

Address:
DC Capitol Apartments
Panathur Main Road, Kadubeesanahalli
Apartments, A1 /117
Bangalore, Karnataka – 560103
India

PRIVACY POLICY

Information We Collect

We may collect:

  • Name
  • Email address
  • Shipping & billing address
  • Phone number
  • Payment details
  • Device & browser information

How We Use Your Information

We use your information to:

  • process orders,
  • improve our services,
  • provide customer support,
  • send updates and promotional communications,
  • and enhance user experience.

Sharing Your Information

We do not sell your personal information.

Your information may be shared with trusted service providers such as:

  • payment gateways,
  • shipping providers,
  • Shopify,
  • and marketing platforms necessary to operate our business.

Security

We implement appropriate security measures to protect your personal information.

Cookies

Our website uses cookies to improve browsing experience and analyze website traffic.

Your Rights

You may:

  • access your information,
  • request corrections,
  • unsubscribe from marketing emails,
  • or request deletion of your data where applicable by law.

Changes to Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page.

Contact Us

If you have questions regarding our Privacy Policy, contact us at:

Email: info@fesitems.com

Address:
DC Capitol Apartments
Panathur Main Road, Kadubeesanahalli
Apartments, A1 /117
Bangalore, Karnataka – 560103
India